The Britannia Pier Theatre booking system was designed and implemented by C4 Multimedia, a Norwich-based business software solutions company.
The system consists of the following hardware and software:
Booking Office Machines
- Stylish, compact Qubic™ workstations
- Dual flat-screen 17" TFT monitors
- Data privacy display control software
Booking Office Server
- Rack-mountable with dual P4 Zeon™ processors
- Windows 2000 Server Professional
- Installation of CAT5 network cabling
- Hub and router installation and configuration
- Ticket printing system
Booking Office System
- Multi-user Intranet booking interface
- Concurrent Internet booking website
- Login security, auto-logout, auditing
- Customer account management
- Bespoke configurable reports
Training and Support
- On-site training of staff
- Remote operations monitoring
- Call-out support contract
Year-on-year sales increased by £70,500, of which 77% came from online bookings.
Booking office administration was reduced by 16%. Thousands were saved in printing costs.